Clinic Policies & FAQs
Explore our comprehensive guide to clinic policies, frequently asked questions, and essential updates to ensure a seamless experience at Fountain Project Health & Wellness Center.
Your Guide to Policies
Stay Informed
Discover the latest updates on our policies and procedures to make the most of your visit.
Frequently Asked Questions
Find answers to common questions about our services, policies, and more.
What insurance plans do you accept?
We accept a variety of insurance plans including Medicare, Medicaid, and several private insurers. Please contact us for a full list.
Who is eligible for services?
Our services are open to all individuals aged 18 and over, with a focus on supporting unhoused and underserved communities.
What happens if I miss an appointment?
If you miss an appointment without prior notice, a fee may be applied. Please contact us as soon as possible to reschedule.
Can I walk in for services?
Walk-in services are available, but we recommend scheduling an appointment to ensure availability.
How do I volunteer with the center?
Visit our Volunteer page to learn about opportunities and submit your application online.
What languages are supported at the clinic?
We offer language support in Spanish, Cantonese, and Mandarin. Please let us know if you require assistance.
Updated Policies
Important Policy Changes
We have recently updated our policies to enhance your experience at Fountain Project Health & Wellness Center. Walk-in services are now more accessible, with extended hours to accommodate your needs. Appointment limits have been adjusted to ensure fair access for all clients, and penalties for missed appointments have been revised to encourage timely communication. Please review these changes to stay informed and make the most of our services.
Accessibility & Inclusion
Ensuring Equal Access for All
At Fountain Project Health & Wellness Center, we are committed to providing an inclusive environment where everyone feels welcome and respected. We strive to ensure that all individuals, regardless of race, color, religion, national origin, gender, sexual orientation, age, or disability, have equal access to our services and programs. Our facilities are designed to accommodate diverse needs, and we continuously work to improve accessibility for all members of our community.
We believe in the power of diversity and inclusion to enhance the quality of care and services we offer. Our team is dedicated to upholding these values, ensuring that every visitor receives the support and respect they deserve. If you have any questions or require specific accommodations, please do not hesitate to contact us. We are here to assist you in any way possible.
What Our Community Says
“The Fountain Project has been a beacon of hope for me. Their policies are clear and fair, and the staff always goes above and beyond to make sure I feel comfortable and understood. I appreciate their commitment to inclusivity and accessibility.”
Alex J.
Community Member
“I am grateful for the compassionate care I receive at the Fountain Project. Their dedication to serving everyone, regardless of background, is truly commendable. The policies are transparent, and the staff is always willing to help with any questions I have.”
Maria L.
Client
“The Fountain Project’s approach to wellness and health is holistic and inclusive. Their policies reflect a deep understanding of community needs, and their services are accessible to all. I feel valued and respected every time I visit.”
James T.
Local Resident
Get in Touch with Us
If you have any questions about our policies or wish to schedule an appointment, we encourage you to reach out to us today. Our team at Fountain Project Health & Wellness Center is here to assist you with any inquiries and to ensure your experience with us is seamless and supportive. We look forward to hearing from you and helping you on your journey to wellness and health.
